Delivery Information

Order Processing:

  • Due to a high influx of orders, all orders will take 3 - 4 weeks to process. Once we clear the backlog, orders will be processed within 24 - 72 hours after order confirmation.
  • Orders placed on weekends or holidays will be processed the next working day.

Important Notes on Shipping

  • All shipments within Nigeria are done via express shipping. However, shipping rates and shipping timelines vary depending on the destination and are calculated at checkout.
  • Delivery within Lagos takes 2 - 3 working days and outside Lagos takes 3 - 4 working days.
  • International delivery takes 5 -7 working days
  • Please note that shipping windows do not include the processing time

Tracking:

  • Express shipping orders receive a tracking code immediately after they are shipped.
  • Standard shipping orders only get a tracking code when the package reaches the last-mile courier.

Have questions? Contact support@benaturalgirl.com or message us on WhatsApp.