Delivery Information
Order Processing:
- Due to a high influx of orders, all orders will take 3 - 4 weeks to process. Once we clear the backlog, orders will be processed within 24 - 72 hours after order confirmation.
- Orders placed on weekends or holidays will be processed the next working day.
Important Notes on Shipping
- All shipments within Nigeria are done via express shipping. However, shipping rates and shipping timelines vary depending on the destination and are calculated at checkout.
- Delivery within Lagos takes 2 - 3 working days and outside Lagos takes 3 - 4 working days.
- International delivery takes 5 -7 working days
- Please note that shipping windows do not include the processing time
Tracking:
- Express shipping orders receive a tracking code immediately after they are shipped.
- Standard shipping orders only get a tracking code when the package reaches the last-mile courier.
Have questions? Contact support@benaturalgirl.com or message us on WhatsApp.